bandargaming Platform Privacy Notice
We protect your privacy when you access bandargaming on Android, through iOS Safari, or via mobile browser on any device. This page describes what we collect when you use our platform and how we keep that data protected throughout your time on bandargaming.
Our policy applies to all users regardless of location. We operate bandargaming across supported jurisdictions, and your data stays secure on bandargaming whether you access from Jakarta, Surabaya, Bandung, Medan, or Semarang. We collect minimal information, retain it only as long as necessary, and never sell it to third parties.
We at bandargaming are committed to transparency. This page explains what data we ask for, why we ask for it, how we protect it, and what rights you have. If you have questions about our privacy practices on bandargaming, our support team is available during business hours in English and Indonesian.
What We Collect and How We Use Your Data on bandargaming
Account Information and Verification on bandargaming
When you register on bandargaming, we collect your email address and username. To verify your account on bandargaming and comply with legal requirements, we ask for a government-issued ID (national identity card, driving licence, or passport) and proof of address dated within three months. We store these documents securely and delete them after verification is complete, except where we are legally required to retain records. Your verified name and address remain on our secure servers to process future withdrawals correctly.
Payment Data on bandargaming
We collect payment details when you deposit or withdraw on bandargaming. For deposits via DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, we receive confirmation from your payment provider. For bank transfers to mobile banking, local payment, online payment, and e-wallet, we collect your account information only to process the transfer. We do not store full payment card or account numbers; we store only encrypted transaction references and confirmation receipts. Your payment history on bandargaming remains accessible to you for reconciliation, but payment details are not shared with advertisers or analytics platforms.
Game Activity and Tournament Records on bandargaming
We log your game activity on bandargaming including tournament entries, game selections, and results. This record helps us detect fraud, resolve disputes fairly, and ensure compliance with our published rules. We retain game logs for three years unless you request deletion. Access to these logs is restricted to our support and compliance teams, and we do not use your game data for marketing or profiling.
Technical and Device Data
We collect minimal technical information: your device type, operating system (Android, iOS, or desktop), and your IP address. This helps us diagnose technical issues on bandargaming and optimize our platform for different devices and network conditions. We do not track your location beyond the IP address, and we do not use cookies to track your activity across other websites. If you disable JavaScript, our platform remains functional on bandargaming.
Key data practices on bandargaming
- Encrypted transmission for all payment data on bandargaming
- Identity documents deleted after KYC verification on bandargaming
- Game logs retained for three years or per your request on bandargaming
- No third-party advertising networks or tracking on bandargaming
- Multilingual support for privacy requests during business hours on bandargaming
Your Rights and Our Commitments
We at bandargaming undertake to keep your data confidential. You have the right to request access to your personal data, correct inaccuracies, and request deletion where legally permitted. To submit a data access, correction, or deletion request, contact our support team during business hours. We respond to all requests within ten working days and confirm completion in writing.
Our servers may sit outside your local jurisdiction, but data on bandargaming is encrypted in transit and at rest using industry-standard protocols. We comply with applicable data protection laws in all jurisdictions where we operate. If local laws change, we update our practices accordingly and notify affected users. We do not transfer data to countries with weaker privacy protections unless required by law.
We do not share your personal data with third parties except where required by law or to process your transactions. When you request a withdrawal on bandargaming, your receiving bank receives your account information directly; this is necessary for the payment to reach you. Our payment processors operate under similar confidentiality obligations. We never sell user data to advertisers, brokers, or analytics platforms.
We maintain a data breach response plan. If we discover unauthorized access to your data on bandargaming, we notify affected users within 72 hours and provide details of what was accessed and the steps we took to contain the breach. Our support team on bandargaming remains available during business hours to answer questions about our privacy practices and to help you exercise your rights. Services on bandargaming are available only where local law permits.