Account access on bandargaming requires your username or email and password. If you have trouble signing in, our support team is available to help restore your access within two business hours.
What to expect when you sign in to bandargaming
- Your account dashboard shows your current balance, recent deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and pending withdrawals with processing status.
- If you forgot your password, we send a reset link to your registered email within five minutes. The link expires after one hour for security.
- Our support team responds to account access issues via live chat or email during business hours (Monday to Friday, 9 AM to 6 PM local time) in Indonesian, English, and Mandarin.
- Two-factor authentication is optional but recommended. You can enable it in your account settings and choose to receive a verification code via SMS or email at login.